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Trumpa antraštė: |
Application support specialist |
Darbo sritis: |
Informacinės technologijos |
Profesija: |
Kita |
Miestas: |
Vilnius |
Skelbimo galiojimo laikas baigėsi
Aprašymas
Strategic Staffing Solutions International | Danske Bank is the largest bank in Denmark and one of the leading banks in Northern Europe. It is an exciting opportunity to join a newly established IT site, Danske Group IT Lithuania (DGITL), where you will become a part of an international community of 2,400 IT Professionals in three sites (Lithuania, Denmark, and India). A career at Danske Bank Group IT is an opportunity to work with complex tech challenges and help develop Danske Bank’s competitive edge on innovative digital solutions. We have grown over 500 IT professionals in 1.5 years and that is the fastest growth of an IT organization in Lithuania ever. | APPLICATION SUPPORT SPECIALIST (24/7) | About the department: IT Operation Centre is the newly established department in Group IT and is located in two countries: Lithuania and Denmark where Lithuania is a primary site. The department is responsible for overall state of the IT systems and monitoring of whole Danske Bank IT estate 24/7. Collaborative approach and dynamic environment creates great opportunities of learning and gaining valuable experience as well as meeting knowledgeable and friendly colleagues. Application Support Specialist Application Support team provides support and maintenance of applications and systems that are critical for Danske Bank. In Application Support Specialist role, you will proactively ensure stability and high availability of applications/systems across multiple platforms by collaborating with various infrastructure teams responsible for networks, servers, middleware and security. You will be driving batch surveillance and will participate in resolving crises from the moment an error occurred until it is resolved. To achieve this, you will have to maintain and utilize various monitoring tools to identify faults and ensure their timely resolution to prevent any stability issues. Application Support Specialist will also work with development teams to ensure the operational readiness and acceptance of planned releases. Your key responsibilities will be: - Manage and coordinate incidents and supervise batch flows, immediately resolve basic application issues by identifying quick-wins as well as providing permanent solutions
- In-cooperation with application owners analyze complex issues (incl. root-cause analysis and trend analysis)
- Proactively manage the production environments and pending changes to ensure timely mitigation of risks
- Optimise operational processes and drive service improvements
- Communicate with various stakeholders across several countries
- Provide project status updates to peers and management, communicate issues, develop and maintain documentation
Professional competencies (skills and knowledge): - You have a bachelor or a master degree in relevant field as well as experience in working within IT Operations
- You have knowledge of ITIL processes and may hold an ITIL Foundations certificate
- You may have a keen interest in system development
- You have strong verbal and written communication skills in English
- You have analytical, energetic and result oriented approach and perform well in a busy environment with a focus on highest quality and delivery
- As a person you are trustworthy, self-motivated and have good interpersonal skills
Company offers: - A perfect opportunity to learn and grow in an international team as well as contribute to establishment and transition of new services and processes
- An extensive continuous training program (in Lithuania and abroad) for personal and professional development
- Meaningful and rewarding work in high-performing international team
Please send your application to cvLT@strategicstaff.comOnly selected candidates will be contacted. | Languages required English | Working time Full-time work | Location Vilnius, Lithuania | Position Specialist | Contact information: | Contact person Strategic Staffing Solutions International | Address Konstitucijos pr. 7, Vilnius, 09308 Vilniaus | Telephone +370 5 2526156 | Homepage http://www.strategicstaff.com |
Prašytume nurodyti skelbimo numerį, kai kreipiates! CVO-3088142-LT
Kita informacija
Skelbimas atnaujintas: |
2016.06.07 01:01 |
Skelbimas įdėtas: |
2016.06.02 00:55 |
Peržiūros: |
136 |
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