Project coordinator, Vilnius

SERMO is the world’s largest social network for physicians and a global leader in healthcare data collection. With over a decade of experience in healthcare fieldwork, a network of 1.8 million medical professionals worldwide and the number one social network for doctors, we serve clients in over 80 countries. We lead in physician engagement online: powering market research, enabling physicians to consult virtually on patient cases, and collaborating on new ideas to improve global healthcare.

SERMO is an international company with close to 300 employees in 9 countries. We are a culturally diverse group of individuals with backgrounds in technology, product, social networking, market research, healthcare and international business.  As a dynamic team, our aim is to provide the best customer experience possible, while actively encouraging and supporting each team member’s continued growth and development.

We are passionate technologists, community and content buffs, client pleasers, digitally savvy marketeers, business and partner development gurus.  We see the community use products and tools we have developed to improve patient outcomes each and every day.

Join us on our mission to transform healthcare globally in Vilnius, Lithuania. Currently we are expanding our Project management Team in Vilnius and have couple an open vacancy for

Key Responsibilities:

• Coordinating multiple market research for online data collection projects across different countries taking into account client specifications;
• Focusing on internal and external customer service giving up top priority to client’s needs;
• Establishing and maintaining ongoing and long term relationship with number of clients;
• Acting as the main point of contact, organizing schedule for overall project delivery, kick off & follow up stage;
• Managing external communication with clients, suppliers;
• Managing internal communication with other team members/departments;
• Creating plans and run studies according defined procedures;
• Managing day-to-day operational and other aspects of the projects, where necessary adjusting approach to accommodate changing needs and requirements;
• Coordinating technical and other resources of projects;
• Ensuring all work is on the highest standard;
• Complying with internal workflow procedures.

Essential Qualifications and Experience Required:

• University degree (social sciences, business management field);
• Experience in the projects coordination would be an advantage;
• Experience in the market research would be an advantage;
• Fluent in German, both written and oral;
• Very good in English, both written and oral;
• Strong computer working capabilities in MS Office.

Role Specific Skills or Knowledge Required:

• Excellent organizational and planning skills with a solid attention to details;
• Excellent communication skills (verbal and written, client facing);
• Strong client focus;
• Excellent problem solving and analytical skills;
• Logical thinking;
• Multitasking, ability to work well under pressure of deadlines;
• Ability to prioritize work;
• Ability to work well independently as well as part of the team;
• Proactivity.

What do we offer?

• Dynamic and challenging international experience;
• Possibility to grow professionally;
• Friendly, supportive team;
• Full training program;
• Quarterly compensation award based on the performance level;
• Subsidized gym membership.

If you are interested, please send your resume and cover letter in English to slavica.gliozeris@sermo.com. Don’t forget to add job title as a subject. We advise you not to wait until the deadline of the ad as we are already interviewing. Confidentiality guaranteed and only selected applicants will be contacted.

To find out more about working at SERMO and the development opportunities we offer, please visit our website www.sermo.com