Service manager – finance and, Vilnius

Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.Our client – Outokumpu is one of the largest Finnish companies and a global leader in stainless steel. Company creates advanced materials that are efficient, long lasting and recyclable – thus building a world that lasts forever. Stainless steel, invented a century ago, is an ideal material to create lasting solutions in demanding applications from cutlery to bridges, energy and medical equipment: it is 100% recyclable, corrosion-resistant, maintenance-free, durable and hygienic. Outokumpu employs 11,000 professionals in more than 30 countries, with headquarters in Espoo, Finland and shares listed in Nasdaq Helsinki. Outokumpu is opening a Business Service Center in Vilnius and looking for highly motivated talents to join this new growing organization.

Job information

We are looking for a Service Manager for Finance and Procurement global IT services. As Service Manager you are responsible for all daily operational service management related activities, such as service performance reporting, budgeting, cost follow-up, invoice verification, vendor and contract management. You will ensure services are available to business according to agreed Service Level Agreement (SLA), facilitate the Change Advisory Board (CAB) meetings and ensure that minor developments are delivered on time. You are also responsible for continuous improvement and for supporting the application rationalization & service harmonization activities within your service area. You will proactively propose improvement activities to improve the service and/or decrease the running costs.

Responsibilities include

• Service review meetings with business solution owners
• Invoice verification, financial forecasting & demand forecasting
• Agree and manage underpinning contracts (OLA)
• Support and co-ordinate in major/critical incident management
• Take active part in pre-studies and projects related to the services
• Maintenance and consistency of the service structure within the service
• Process compliance

Requirements

• An academic degree or equivalent qualifications
• ITIL v3
• Experience in service, vendor, contract and financial management
• Experience with SAP financial accounting and controlling and/or SAP procurement
• Experience with ServiceNow service management system
• Development attitude
• Fluent in English language, both written and spoken
• As a person you have excellent communication and facilitation skills as well as an ability to work with diverse teams in a multicultural environment

Company offers

We are offering you an interesting and challenging position, good career opportunities and benefits in a global environment.

If you’re interested, please send your CV in English to am[eta]afr.lt  with subject “SERVICE MANAGER – FINANCE AND PROCUREMENT SERVICES”. We advise you not to wait until the deadline of the advertisement and encourage you to apply today as we’re already interviewing. Also if you know someone who would be interested, please share this openly as we have a couple of open vacancies.

Confidentiality guaranteed and only selected applicants will be contacted.

For more open vacancies please visit www.afr.lt (Alliance for Recruitment)